Here are over 101 reasons to visit Farmer Palmer’s with your family!
Farmer Palmer’s is specifically designed with little ones in mind! We understand the needs of parents (and grandparents) with children aged 0-8 years, so we’ve created a fun, safe and entertaining environment for you.
Need a little more information? Read on for over 101 reasons why Farmer Palmer’s is Dorset’s favourite family day out.
101 Reasons (and more!)
- A full day out for Children 8 & under, full of variety
- It is an excellent value for money family day out. Check out the admission prices and opening times here.
- We focus on the little VIP’s.
- Excellent Attention to detail with clean and well-maintained facilities
- A safe and friendly environment for the whole family to relax and enjoy.
- We consistently deliver excellent customer service by way of the Farmer Palmer’s Client Experience
- Family run, by the Palmer Family and their team.
- All team members are easily identifiable in a smart uniform and our monitors wear high vis vests.
- Sandra Palmer-Snellin is project manager & responds personally to all reviews/customer queries.
- We always have trained first aiders on site
- Aim to act on all feedback from customers
- 1st out of 38 places to visit in Poole on TripAdvisor (March 2019)
- 30 out of 430 things to do in Dorset on TripAdvisor
- 5 out of 5 ranking on TripAdvisor
- Regularly request feedback from customers via our website and social media accounts
- Monthly newsletter and blogs to keep our customers engaged and up to date.
- Clear and easy to use website in Farmer Palmer themed style.
- Members of Quality Associations – Visit England’s VAQAS, KIWA and NFAN.
- Winner of Visit Britain’s The South West England’s Tourism Excellence Customer Service Superstar Award 2019
- Winner Dorset Tourism Award 2018
- Winner Venus Awards Employer of the Year 2018
- Eco and Environmentally aware practices – see ‘Eco Farmer’ page
- Supports local businesses and suppliers
- Has a written plan and vision for the future
- Re-invest in new equipment for the farm park every year.
- Provide Educational Package and discounted rates for groups.
- Support local schools with educational talks, on business and diversification.
- Supports over 800 local charities/schools with family pass raffle prizes (currently on hold as part of the business’s covid recovery plan)
- Breast feeding welcome and offer breastfeeding Mum’s a free glass of water
- Clean & tidy baby change facilities for Mum’s and Dad’s.
- Sanitary and baby vending stations
- Bottle warming facilities for babies
- We stock baby food – Ella’s kitchen
- Microwave for parents to heat food.
- We supply products for babies and new mum’s.
- We stock emergency products as requested by parents. Wipes, nappies, Calpol, Piriton, socks, clothing, hats & sun cream.
- Well laid out car parks within rural setting
- Tarmac surface, wide Disabled parking bays.
- 2 good sized over flow car parks to support peak times
- Lockers are available for rucksacks and lunch boxes
- Wheelchair availability on the day, first come first served basis.
- Free Dog Kennels for visitors to use who don’t want to leave their pets at home.
- Upon arrival, admissions team give a thorough introduction to the farm
- Each adult visitor is shown a timetable with a list of demonstrations on that day.
- New visitors receive a map of the farm for easy familiarisation if they’d like one
- Customer focused Online Annual Pass System to support new/renewal customers from the comfort of their own home.
- At least 2 monitors on-site during the weekends and peak to oversee busy areas and maintain cleanliness and safety across the park.
- A great attraction in all weather conditions.
- A large, 2 tier sized indoor soft play.
- Peep Through Photo Board opportunities for the whole family.
- Little Farmers Barn for a variety of play time activities and role playing fun
- Indoor and outdoor bouncy castles
- Specific seasonal activities; Easter, Halloween and Christmas.
- Booking system to see ‘Farmer Christmas’ in December, to make the experience relaxed and enjoyable for the whole family.
- An age specific, quality Christmas gift from ‘Farmer Christmas’ which equates to the money spent by the parent.
- The Birthday parties give parents a stress free, but enjoyable party to be enjoyed by all.
- Party guests can bring an adult for free
- Various party options
- Good variety of hot food meal choices for parties
- Quality party bags included in the price
- Clients always made to feel welcome, from the moment you step in the front door
- As a team, we pride ourselves on delivering individual/tailored needs to customers with a disability or accessibility requirements
- Staff will go above and beyond to make a memorable day for customers.
- The team are focused in delivering excellent customer service, received 98% from Visit England and will be nominated for Welcome accolade
- The team are knowledgeable and experienced in their department, which customers appreciate when they have questions about the farm park.
- Customer Service always delivered with a smile.
- Timetable of demonstrations for children to interact with the animals.
- Entertaining and informative demonstrations for both adults and children.
- The animals are clean, happy and well looked after.
- A wide variety of animals and breeds.
- Great range of additional activities:
- Deer Feeding Experience
- Tractor trailer rides
- Maize Maze (summer only)
- Pig Racing
- Woodland Walk
- World of Dinosaur Roar Discovery Trail
- 5* Hygiene rating restaurant
- Well laid out restaurant with plenty of seating
- 20 highchairs
- Good value food, with generous portions
- A good selection of drinks for adults and children
- Delicious Homemade cakes, on site, by Dawn.
- Good variety of Hot and Cold food served in the restaurant.
- Allergen conscious, offering a good variety of diary/gluten free products etc
- We support and understand allergies when considering menu choices
- We acknowledge Vegetarian and Vegan choices in our menu
- Large selection of ice cream (including Mr Whippy) and ice lollies, with additional extras.
- In the winter, on a Sunday we serve a roast dinner for adults and children.
- All our produce and products are locally sourced.
- We provide lemon infused water free of charge in the restaurant.
- Free condiments
- Table stewards to help clear your tables
- Tray racking to encourage clean and tidy practices for all of our visitors
- General waste and recycling bin options
- During peak season and holidays, our well stocked kiosk is open to support the snack trade and reduce waiting times in the restaurant
- Plenty of Picnic benches to support packed lunches
- A good size and well stocked Gift Shop with toys and gifts for all ages
- Branded toys as well as own label
- A good selection and variety of toys to buy, to remind you of your day at the farm
- “Things I need” items for all age groups including newborn
- We sell carefully chosen gifts/souvenirs to take home as Thank You gifts
- We support diversity and the accessibility needs of our clients
- Sensitively priced Annual Pass membership
- Fresh air, play, education, and entertainment in the beautiful Dorset countryside!
*Please note; due to the 2020 Global Pandemic some of this information may have changed, if you have questions or want to check something please email shop@farmerpalmers.co.uk
